This is an exciting and busy time to be joining UK Youth as we prepare to launch our new strategy and transform the way we work to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. As a result, we are recruiting for a number of new roles designed to enable the organisation to grow, improve our ways of working and enable us to deliver our ambitious 2025 strategic plan.
As our new Microsoft Dynamics Specialist, you will support and maintain our business-critical Microsoft Dynamics 365 system. Working closely with digital staff team and key Charity stakeholders, you will ensure our CRM is properly used, cross organisational processes are followed and that data integrity is maintained.
You will be the product owner of our Microsoft Dynamics system ensuring that UK Youth can deliver on their CRM and digital strategy. As the product owner you will also be responsible for the management of the Change Request process, including both the gathering of detailed requirements for user proposed changes as well as the appropriate triaging of all incoming dynamic tickets to ensure they are correctly allocated for follow up against clear SLAs and that a feedback loop is in place.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even whilst we are all working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including Black, Asian, minority ethnic groups, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture.
- Flexible/Agile Working
- 27 days annual leave plus bank holidays
- Pension scheme (currently UK Youth match employee contributions up to 5%)
- Membership of our life insurance scheme which would pay-out up to 4 times your salary
- Employee Assistance Programme to support employees both professionally and personally
- 20% discount off bookings at Avon Tyrrell our New Forest Outdoor Centre including, camping, lodges and outdoor activities.
- Cyclescheme and Techscheme
How to apply
If you would like to be considered for this fantastic opportunity, please click here and complete an application via our completely anonymised recruitment system (provided by Applied)
- Closing date for applications will be 12pm on Wednesday 3rd August
- First round interviews are due to take place on Tuesday 9th August
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
As part of the recruitment process, UK Youth will be gathering and uses certain information about you. For further information regarding this, please review our Data Protection Privacy Notice which explains what data of yours we process and how we use it.