Every young person who takes part in the Youth Challenges and Youth Achievement Awards programme will need to be allocated a booklet for recording his or her achievements.
These booklets are available to order from UK Youth and include the costs of external moderation (where relevant) and a certificate on successful completion of the Award.
The booklets are available in a range of other accessible formats for young people with specific needs and in languages other than English.
There are a number of resources that can be downloaded from the YAA Resources section of the website such as Sample Bronze and Silver Challenges, Challenge Certificates and the Welcoming Achievement Project Toolkit.
To view samples of our Youth Challenges and Youth Achievement Awards materials and to download sample pages of our Youth Challenge and Youth Achievement Award booklets in the various formats and languages, please click here
Youth Challenges and Youth Achievement Awards Materials can now be purchased online. Please log onto your workspace at www.youthachievementawards.org
We regret we are unable to exchange books, or offer refunds or credit notes, unless the goods are faulty. Orders cannot be accepted from agencies with seriously overdue accounts until these are settled.
Online Youth Achievement Award Booklets
The Online Youth Achievement Award Booklets are now available. The online booklets are purchased in the same way as all other Youth Achievement Awards Award booklets online. On receipt of your order, you will receive an online booklet instruction sheet. By following the instructions on the sheet, young people are able to register on the website and choose their own username and password. The booklet is completed online and at the end of the Award, it must be printed out and signed in the relevant places. It is then submitted along with the rest of the young person’s portfolio for moderation. If you have any queries regarding the Online Booklets, please contact Kerry Pedder.
To access the online Youth Achievement Awards Booklets, please click on the following link http://yaa.onestopcms.co.uk
Material Orders FAQs
- How do I order Youth Challenge or Youth Achievement Awards Materials?
- I don't know my login details?
- How long will I have to wait for my materials?
- It’s been over 28 days and my order hasn’t arrived. Who do I contact?
- I have received my order but some items are missing. What should I do?
- I have received the wrong items. How do I go about returning them?
- I have a number of old style booklets. Can I exchange them?
- My booklets are not numbered. What do I do?
- What modern languages are the booklets available in?
- How do I purchase alternative formats/languages?
- What font sizes can I get the large print booklet in?
1. How do I order Youth Challenge or Youth Achievement Awards Materials?
You can order online by visiting www.youthachievementawards.org and logging onto your workspace or you can order Youth Challenge. We do not accept telephone orders.
2. I don’t know my login details?
Please contact Kerry Pedder to obtain your login details.
3. How long will I have to wait for my materials?
Material orders are usually processed on receipt. We aim to deliver your materials within 28 days of receiving your order. You should generally have your materials approximately 2 weeks after the order was received by us but we cannot guarantee this. If you wish to receive your goods in a shorter space of time, we can have them sent out by courier for an additional 10% of the cost. You should receive urgent orders 1-2 working days after the order has been processed.
4. It’s been over 28 days and my order hasn’t arrived. Who do I contact?
If you haven’t received your order within the allotted time, please contact Kerry Pedder. If you submitted a cheque with your form you will need to speak directly with the accounts department.
Please have the following information to hand when calling to help us deal with your enquiry quickly:
- Your registration number;
- Postcode of the delivery address;
- Approximate date the order was submitted;
- An invoice number (if available);
- Date the cheque cleared from your account;
- How much the cheque/order was for.
5. I have received my order but some items are missing. What should I do?
Accessible materials are sent out separately from the standard materials. As such, you may receive more than one delivery. If you haven’t received the complete order within 28 days, please follow the suggestions above.
6. I have received the wrong items. How do I go about returning them?
Your first contact, as with the advice for late items, should be with UK Youth. We may put you in contact with our distributor, Prospects Sales and Marketing, or we may advise them to contact you.
7. I have a number of old style booklets. Can I exchange them?
Exchange of old style Award booklets (ones without pictures of young people on the covers) is no longer available.
8. My booklets are not numbered. What do I do?
We are, however, aware that some new style Award booklets have not been numbered. Please use these booklets as normal but please inform ASDAN when submitting these booklets for External Moderation.
9. What modern languages are the booklets available in?
The booklets are available in 13 modern languages. These are:
Arabic, Dutch, Farsi, French, Kurdish, Mandarin, Pashtu, Polish, Portuguese, Russian, Somali, Spanish, and Swahili.
10. How do I purchase alternative formats/languages?
The booklets are available in Braille, BSL, video, Picture and Symbol, audio, large print and online formats. Accessible format and modern language booklets are sold individually. Please indicate the number of each level required in each format/language. These booklets are priced at the same rate as the standard booklets, however some accessible formats do incur a VAT charge.
11. What font sizes can I get the large print booklet in?
The sizes that are currently available are:
All levels - 16pt
Bronze and Silver - 20pt
Bronze - 28pt, 30pt, 46pt and 48pt
Silver - 24pt and 36pt
We can however, supply any size required but these may take slightly longer to produce. They will be supplied as soon as they are competed and will then be available along with the above sizes.
